SOSO - Priority requires what response time?

SOSO - Priority requires what response time?

• A. 3 hours
• B. 6 hours
• C. 12 hours
• D. 24 hours

Answer: (A)

In incident handling, priority levels map to how quickly you must start work. SOSO with Priority signals a situation that severely impacts operations and needs immediate action to contain and begin remediation. Because the goal is to minimize downtime and risk, the response time for this level is the fastest among the options, ensuring rapid triage, assignment, and initial containment. The longer timeframes shown are reserved for less urgent categories where immediate action isn’t as critical, so they don’t fit Priority. So the correct choice is the quickest response window among the given options.

In incident handling, priority levels map to how quickly you must start work. SOSO with Priority signals a situation that severely impacts operations and needs immediate action to contain and begin remediation. Because the goal is to minimize downtime and risk, the response time for this level is the fastest among the options, ensuring rapid triage, assignment, and initial containment.

The longer timeframes shown are reserved for less urgent categories where immediate action isn’t as critical, so they don’t fit Priority. So the correct choice is the quickest response window among the given options.